Frequently Asked Questions

We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.


Never fear, that's why we are here. You can learn about our time proven process in our process section.

The cost of a website can vary depending on various factors, just like the cost of a house may vary.

The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is scheduled for launch.

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.] Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew of 5. Who that will be depends on your project needs and what stage of the process you are in during the project.

CMS stands for Content Management System. Simply put, it is a web-based tool for you to manage the text, images, and other content within your website. All you need is access to the internet.

Responsive web design (RWD) is a web design approach aimed at crafting sites to provide an optimal viewing experience —easy reading and simple, inuitive navigation with a minimum amount of resizing, panning, and scrolling by a site visitor — across a wide range of mobile devices, as well as traditional desktop computers.

The majority of our work is done in PHP in a Linux environment. Our Site OnCall system is built in PHP. However, we also have developers experience in .NET, ASP and JAVA. When building websites, it rarely matters whether it is developed using PHP or another programming language. To the person clicking through your website, the user experience is generally the same. However, we do work with some clients who have a specific development platform need based on their business structure or other systems they use. We will work with you to determine the best solutions for your project.

The majority of our work is done in PHP in a Linux environment. Our Site OnCall system is built in PHP. However, we also have developers experience in .NET, ASP and JAVA.

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.